Frequently Asked
Questions

You can book a package directly through our website by browsing our "Packages" section, or by contacting our travel consultants via phone or email. We will guide you through the process and help customize your itinerary.

Absolutely! All our packages are fully customizable. Whether you want to add extra nights, upgrade your hotel, or include specific activities, our team will tailor the itinerary to suit your preferences and budget.

Yes, we have a dedicated visa team that assists with visa applications for most countries. We review your documents, help with form filling, and guide you through the submission process to maximize approval chances.

Generally, you need a passport valid for at least 6 months, a valid visa for your destination, flight tickets, and hotel bookings. Some countries may also require travel insurance and proof of funds. Our team will provide a specific checklist based on your destination.

We accept various payment methods including credit/debit cards, bank transfers, and cash payments at our office. For online payments, we use secure payment gateways to ensure your data is protected.

Cancellation policies vary depending on the package, airline, and hotel rules. Generally, a cancellation fee applies if you cancel closer to the travel date. We recommend purchasing travel insurance to cover unexpected cancellations. Please review the specific terms and conditions of your booking for detailed information.